A Patient’s Daughter Is Requesting Medical Records for Her Mom–How Should Your Office Proceed

March 3, 2020

Does your office team know:

  • How to respond when patients, or others they may designate, request medical records?
  • How much can be legally charged in 2020 for copying medical records?
  • The current differing charges between patients and third parties?

These answers and more can be found in ISMS' newly updated medical legal guideline, Individual and Third-Party Access to Medical Records.* The resource covers how to provide medical records to patients and their personal representatives for healthcare; medical record formats (paper or electronic); and current fees that may be charged for providing records in 2020.

Questions? ISMS members may contact the ISMS Legal Division at 800-782-4767 ext. 6485 or send an email.

This ISMS medical legal guideline is a member benefit and is password protected.

If you need to request a username and password, contact online support at 888-476-7776 or between 8:30 a.m. and 4:45 p.m. After-hours requests are answered promptly the next business day.

*This guideline is for educational purposes only. 

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