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The scoop for ISMS practice management professionals

October 2020
In this Issue

  • Tasked With Filling a Position in Your Medical Office?
    Career Center

    Finding that new hire just got easier!

    Browse top candidates with ISMS’ Career Center, a national online network where you can list open positions for physicians, other healthcare workers and practice management professionals. 

    ISMS member offices receive the discounted rate of $115 to post a job opening for 30 days ($400 for non-members) and $175 for 60 days ($500 for non-members). 

    Start searching for your new team members today! 

    Learn more about other ISMS Benefit Partners. 

  • Class Is In Session! Education Available at Your Desk (or on the Go)
    mask in class

    The ISMS Education Center offers on-demand courses at no cost for members and their staff. Here’s a sampling of courses currently available: 

    Peruse the entire course catalog, make your choice and get ready to learn – all at a time and place convenient for you! 

    These on-demand courses are member benefits and are password protected. If you wish to access this resource and need to request a username and password as a practice management professional of an ISMS member, please contact us

  • A Mom Is Requesting Medical Records for Her Adult Son – How Should Your Office Proceed?
    requesting medical records(1)

    If your medical office is regularly fielding questions from patients and third parties pertaining to medical records, ISMS has got you covered!

    Check out our newly updated1 medical legal guideline, Individual and Third-Party Access to Medical Records, which addresses: 

    • How to respond when patients, or others they may designate, request medical records

    • How much can be legally charged in 2020 for copying medical records

    • The current differing charges between patients and third parties 

    Access this resource today!

    Questions? Contact ISMS' legal department by email.  

    This medical legal guideline is a member benefit and is password protected. If you wish to access this resource and need to request a username and password as a practice management professional of an ISMS member, please contact us

    1 This medical legal guideline was updated due to a recent court decision in the case of Ciox Health LLC v. Azar et al. The Patient Rate – the limited fee that could be applied to patients – does not apply when the patient directs their record be sent to a third party, such as another person or attorney. 

  • Open Enrollment for the Affordable Care Act’s Health Insurance Marketplace for 2021 Starts in 10 Days

    opening soon

    Are you already getting questions about Get Covered Illinois – the official Marketplace for Illinois under the Affordable Care Act? 

    If so, here are some key points to share with patients:

    • The open enrollment period for 2021 insurance will begin on November 1 and run through December 15. 

    • Patients can preview 2021 plans and prices shortly before November 1 by visiting www.HealthCare.gov

    If patients are re-enrolling in Get Covered Illinois, here are some tips: 

    • Currently enrolled patients will be automatically re-enrolled in a similar policy for 2021 if they take no action. But they should be warned that even if the same insurance company is operating the plan, the details of most plans change from year to year.

    • Even if patients are not switching plans, it is very important that they update their income and household information.

    • Patients can ensure they have the best plan for their needs by revisiting ALL plan options for 2021

    • Finally, let your patients know they can find more information by visiting www.getcovered.illinois.gov/en. 

    If you have questions, contact the ISMS Division of Member Advocacy by email

  • Free Practice Management Help Is Available to YOU!
    practice management help

    As a practice management professional for an ISMS member, you have access to numerous resources.

    If you need help with quality reporting, medical records, HIPAA privacy and security policies, credentialing or reimbursement, or are experiencing hassles with various government agencies and third-party payers, we’re here to help!

    The ISMS Division of Health Policy Research and Advocacy assists members – and their staffs!
    Contact us with your questions by sending an email

    ISMS also has a special content page for our practice management professionals.  

    You don't have to go it alone!

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